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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4196 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 4,196 reviews
  • Rated 5 out of 5 stars

    Great Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome service offered by BestBuy, well worthy for the money, and great service protection plan from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm so Thankful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free help! I have returned/exchanged tablets with no problems. I just sent off my computer with a busted screen and case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection with innovation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new approach to protection with innovation. I liked the program very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is very good.They always respond.Great support.Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My autistic granddaughter has accidents with her tablet. Love her protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this very useful! The workers are amicable and nice and make any problems that one gets from a device very easy to solve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan had no problems at all getting swapped out for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is best because it is very easy to exchange the product for a newer one. The service is faster and no hassles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was longer than one year for the price but definitely something that should be purchased to avoid headaches when accidents happen because they are inevitable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to utilize this when I found my screen cracked upon pulling it out of my bag. It was a painless process with the Geeksquad and I had a replacement in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best geek protection for my purchased. I love this.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jaime. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet so i would say its good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the tablet you need to get the replacement plan. Kids are rough on their toys! This gives a little peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection always have done me right without any questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my device back a lot faster then i was told and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy for geek they are always there to help me whenever I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product protection to get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is always helpful and never had any issues with fixing or replacing my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is awesome. They have always taken care of anything we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and straight to the point about your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protects our phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protects our phones. Whenever there is a problem they are quick to resolve it

    I would recommend this to a friend
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