Customer Ratings & Reviews

Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

They We're very efficient in coming to check my t. V. And getting everything set up to get exchanged in a very timely manner, very grateful for their help.

The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

I have purchased this protection for the last few years for my peace of mind. I've used them a few times, they installed my hardwired Ring doorbell, backyard Ring camera with the solar panel, over the range microwave, etc. All done well and professionally. Although I don't use them much, it's better to have them and not need them, than to need them and now have to pay out of pocket full charge.

Excellent service and peace of mind. I recommend people buying TVs or laptops to add this protection on. I always get better service out of here than the manufacturer

Great service to have in anything you may need to have repaired

Haven't had to use it, but I've got it. Just in case.

Bought this service for 3 of my expensive purchases and I’m in my peace of mind.

Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

I've had great service from Geek Squad in the past with my warranties so I can't complain. This is why I decided to purchase the extended warranty from them on my TVL tv.

the best way to keep our equipment protected, excellent extended warranty.

I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!

Everyone should get the 2 year geek squad protection for any television that they purchase from Best Buy, because you got that extra protection if something goes terrible wrong like the television screen goes totally blurry or if the television screen stops working all together! Just having that extra protection is definetly worth the extra money, so that you are protected, and don't have to throw away your television into the trash can! Everyone should be protected! God bless you all out there! :)

Fortunately I got a working TV and have not had to test the warranty yet, but this tv will get used a lot in our bedroom so I got the warranty for 30.00. If it quits the cashier said I could just replace it for a year then they will fix it or refund my money when something happens.

Respectful young men from the Geeks delivered and installed the TV smoothly.

Outstanding service highly recommend came out to look at what was wrong with my tv couldn’t fix it had a gift card the same day for the value that I payed for my tv the same same

I purchase warranty for almost everything I buy I think I only used it a few times before. During this pandemic it seems like everything started breaking down. A set of gaming headphones, sound bar and a tv luckily everything was under Geek Squad. When I took these items to them I had no problem getting replacements all the products. That means for me I still will be purchasing from Geek Squad 5 stars.

It’s great! Everything is great! Thanks geek squad hooge is the best!

Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!