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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30352 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 30,352 reviews
  • Rated 5 out of 5 stars

    A must have for bigger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed warranty if you don't want to pay annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite install is for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very reliable and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Geek Squad for all my Best Buy purchases, TV's, Laptops and Gaming Systems - I have no complaints and I've always been pleased with their level of service. I recommended Best Buy to my dtr who just purchased a washer/dryer and she asked if the Geek Squad Warranty was worth it and I said absolutely. She subscribed at the time of her purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always comes thru and perfect support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes thru and perfect support because last year I had a problem with my 60" TV and they ordered the replacement screen at no cost - otherwise it would have been over $1200! Another problem a year later - and because of the on going problems - they stuck by their service and gave me full replacement cost I got the 65" same TV on sale for same as I got the 60" last year! Always on time and polite and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry. Five year warranty for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the moon worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthy coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price worth it for peace of mind. haven't been disappointed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I make a big purchase at Best Buy, I usually add the GSP to my purchase. From past experiences, I've never really had an issue using my GSP on defective products and the value overall is great to have. I highly recommend you add a Best Buy GSP for any of your major purchases or even your simple devices (e.g. small kitchen appliances).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad son los mejores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support and good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv and brand. Had my other 55” going on 5 years. This one however stopped working after 3months. Geek squad came out determined it was the screen itself and couldn’t be fixed, but with my warranty i can still return it. Good to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4-year old LG OLD developed screen burn-in and within 3 to 4 days of contacting the Geek Squad it was replaced with the latest model at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to get a little extra protection for my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does the most!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where else can you get the BEST prices on the BEST electronics with the BEST delivery and BEST customer service??? Only BEST BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Just get it, it ends up being worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best place to go for stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad and I can into best buy looking for a visioTV we had seen on sale on your website. We asked about this specific TV and the best buy guy knew exactly what we were talking about and where it was etc... He helped my dad find theTV that was perfect for him. Thank you so much! We will be back for many other purchases. Thank you for being so friendly... that's hard to find in a store associate. Our customer service pin is # 14150605219122216

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my iPhone every time I break it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will go back every time for my iPhones and iPad. Great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent A+ and very responsible and respectful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthieu Specq is the best. Very helpful & patient.

    I would recommend this to a friend