Customer Ratings & Reviews

This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

Well worth the money for this plan. A few years after buying the TV the picture went out.. Geek Squad came to the house in two days. Couldn’t fix the TV so they gave me a new replacement TV. No charge. I will also by their service..

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

Geek Squad was so great and their service is amazing

My 55 ingima TV is awesome, clear with perfect sound!!!

Always get it. You never know when you might need it.

Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

The squad delivered my new tv and removed my old tv. They adjusted all the settings and most importantly showed me how to make adjustments.

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

Thanks for the quick response and help getting my warranty process. Really nice guy.

They are really attentive and the support they give is very clear.

I have been a customer for 10 yrs and was elite premium for the last 8 and i dont own a business, it was all for me.. i ALWAYS buy extended warranty.. Geek Squad is great.. cant believe sometimes how much i spent at Best Buy.. but i did.. lol

Best chioce if you have kids in your home..they cover all major issues and breakage

Never had any issues with getting help when it’s needed

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

I've been buying Geek Squad Service Protections for every purchase over $250 for 20 years! I've only had to use it once...but that ONE time, I saved the cost of I don't know how many protection plans for how many products! I advise everybody who asks to always get the added warranty protection!

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.