Customer Ratings & Reviews

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

I would have been out $3,500 if it wasn't for this protection plan. I'm now a believer in purchasing these plans as they replaced the tv for a new one no questions asked

Def good to have geek Squad Protection for my LG C2 42 inch tv

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

Haven't had a problem on Hisense Tv's but there's always a first time, knock on wood. I bought the TV reg price was $1000, for 75", I got on sale for Christmas for $600.00, The protection plan was $ 75. or close, I am proud to be protected. I had the use the plan on another model TV, and bestbuy honored very well.

I had taken Greek Squad protection plan for my 43inch samsung tv. Everything went smooth and easy with protection plan when i hd issues with my TV and exchanged with new tv which is working great so far

Bought a tv with the extended warranty. A yeast later, the TV had an issue ans instaad of fixed, we opted for the gift card and we upgraded.

I have no problem picking up the Geek Squad Protection when I am investing in something significant - like this new 55-inch Sony 4K Ultra HD Smart TV. In today's world, where technology becomes obsolete so quickly - having five years of protection gives me the peace of mind I will be covered in case anything goes wrong during the "life" of my TV. Because in five years, I'll probably be buying a new one anyway.

I haven't had to use it yet but the did use it on the last TV that I purchased and it was great. They came out and repaired the TV twice over 3 years. Then, on the third repair, they gave me a store credit for a new equivalent TV or I could use the amount towards a better one. Simple and very pleasant.

The agents were very knowledgeable and very proffessional

Service plan comes in handy so I always buy to protect my product

Although it took alot of holding of the phone & waiting in line at the store, all in all, I'd recommend this protection plan. If it weren't for the 2 year plan we purchased, I'd have to fork out at least $500 for a TV comparable to the one we had that just gave out. Instead, we received a $400 gift card to use towards a new one. I paid $150 out of pocket for the difference. Not bad at all. In fact, this time around I paid for the 5 year protection plan. It could use some streamlining as far as customer service is concerned but still worth the trouble I went through.

I feel that when you spend over $300 on a tv you should buy an extended warranty! It’s better to be covered in the event something goes wrong! I like that it will be serviced in my home because of the size of the TV! So for 5 years I can be reassured that I can have my tv for years to come!

The warranty was cheap and i hope i never need to b use but i have on another tv before and never had questions for complications dealing with the team.

My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.

Haven't used it yet but the piece of mind that its there is good

Awesome customer service, made purchasing the tv so easy and quick!

Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.