Customer Ratings & Reviews

Geek squad don’t leave the store without it You can’t go wrong with purchasing extra protection for electronics in Florida. From lightning and surge protection to everything that can go wrong with the quality piece of electronics Best Buy has the best warranty guarantee replacement you can get for the price.

Lydia installed the mount and my tv with ease. She also hooked up my devices and answered all my questions. Thank you Geek Squad.

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

Provides good service. Definitely helped me out when I was confused about my TV.

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

Absolute garbage OS. Won’t connect using Ethernet using a 1Gbps fiber connection. Won’t stay connected on Wi-Fi 6 mesh. Can’t login using TV or app. Won’t update apps because they’re not installed but they’re also installed by default? Can’t add tv as a device because my email is already registered to the device? Replacing with Sony. $4.5k piece of garbage.

I was very excited when the agent told me that am qualified for new TV and I will also get a refund for the difference in price.

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

Honestly a great looking tv had it for over a year I love lg oled’s they really are the number 1 Tv’s for movies, shows, and gaming.

A great product to have no matter what items you’re purchasing and make sure everything and please recommend to family and friends on their products when they purchase

Always best to have geek squad for every purchase you buy

Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

It is well worth the money you pay for it . They where very fast responding to us when we called them to report a issue with our tv. Thanks

This tv is one of the best TVs I have had since my Panasonic and pioneer elite plasma TVs. Picture is so clear and watching movies in 4K at night are amazing

Geek Squad fantastic Service company with quick complaint response.

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

Haven’t needed the Geek Squad for this particular item as of yet because I’ve only had it for a month but in the past Geek Squad was worth it so I purchased it

I love my fire TV!! The best decision i have made.