Customer Ratings & Reviews

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

I was very excited when the agent told me that am qualified for new TV and I will also get a refund for the difference in price.

Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful

Comes in handy just make sure to keep it up to date

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

Good warranty for the price , recommend buy a warranty cheap

Really a must have for any device that you have. Recommended.

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

Nice to have the Geek Squad behind my Purchase! They do fine work!

Picture and audio are both high quality ,and plenty of USB and video input and output. Overall great buy.

I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

Very good smart TV. I’m happy. I had LG tv before but not smart and this one is a lot better.

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

I live my total Tech Geek Squad plan. Whenever I have a question or need help with any of my devices BB Geek Squad is always there to help me. TV's, Tablets, Desk Top, and even my cell phone. They can fix it all! I wouldn't be without this plan!

I have not had to actually take advantage of this service. But I hope to have no issues when the need arises. I read prior reviews before my purchase which stated they were given a hard time because they didn't have the original packaging. So because of that warning I have stored my packing away along with my original receipt. You can never be too careful....

The service they provide is top notch helped me with all my problems i had.