Customer Ratings & Reviews

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

They been so helpful threw the time i had the membership you can always ask questions they walk you threw it or a quick chat if you on the run

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

Awesome service by the geek squad. Great to have because you never know when you will need it.

First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

Never remembered that I had this but didn’t need it

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

A must add on with new equipment. Even if you don’t even use it, it’s worth it for the peace of mind.

Necessary coverage. Worth purchasing to protect our tvs

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek Squad ✌️

This is always great to have a extra piece of mind.

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.