Customer Ratings & Reviews

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.

Have used the Geek squad many, many time for different items we have purchased. They are polite and know what they are doing and make sure everyone is working before they leave and also encourage you to call if you have any problems or questions.

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

Honestly, they was on point. I had an appointment. They worked on my phone soon as I arrived. I had 2 issues this year with different phones.

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

Geek squad always helps out when I need them. They've come in very handy

With the age of the net, these type of services are sort of outdated.

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

The Geek Squad arrived and set up our TV and paired all of the devices. They pointed out that our electric outlet wasn't a surge protected device, so they offered a 6 outlet 2 USB low profile home theater to protect our entertainment system. Thanks guys!!

Best warranty to get for your TV Computer Phone and every other electronic you have

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

wow i was surprise how fast they came and check my tv within weeks they had the parts set up an appointment an came to repair it i told all my friends about it an got it for a peace of mind when u buy electronics so for now on guys dont forget to ad geek squad

I haven't had the chance to use this but I'm happy I have insurance on my products.

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

I’ve never used it but I love that they have my back!! It’s a must have for all things technological!

Julio helped me out, recommend my man for anyone looking for an install.

The service is good & quick and they mounted my TV and connected to all devices.