Customer Ratings & Reviews

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty

Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

Always there when needed! Definitely helped fix a couple of my issues.

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

Pleased with warranty and skill of workers knowing what to do in a timely manner

Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

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This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.

I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.