Customer Ratings & Reviews

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

Best warranty ever, Everything I buy from Best Buy I get GSP with it

I always by an extended warranty. Very easy and inexpensive process

Delivered my tv within the time frame promised and we’re very friendly.

Geek squad was fast and awesome. Repaired laptop same day

Very professional and friendly. Easy replacements good service and customer care team

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

Must have, always protect your items you worked hard to get!

Must have, always protect your items you worked hard to get!

Excellent Product and service Quality l like how look !!!

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.