Customer Ratings & Reviews

Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

They were super helpful and insightful . I literally was in the store for maybe ten minutes

Love this tv. It was perfect for my daughters bed room. She loves it. The picture is great. Definitely a great Buy

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Not worth the money by the time you pay for this you could have a new upgraded itrm

Best service. Answers questions in a way you can understand how

The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

No comments about the service because the guy delivered the tv and we took care of the rest.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

Everything was great thanks for your service!!!!!!!

I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

But overall thank you to the Geek squad online customer service team.

Worth having the peace of mind and it was affordable.

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!