Customer Ratings & Reviews

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

Great deal always recommend getting a warranty on any product

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

Helpe set up smart tv to my new receiver ove the phone.

The agent set the TV up did a sort walk of how to operate TV and the function

These guy's are the coolest geeks around. We love them!

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

Sharp quality and large screen size, for a small price.

I would say highly professional and fast. I always will get a warranty through them.

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

Havnt had to use them yet so cant complain a good concept though

This service contract is well worth it. If anything goes wrong they will come fix it or replace

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again