Customer Ratings & Reviews

Great choice. Replaced my tv right away when I had a defective tv

This is a good value to have when you purchase items at Best Buy.

Unfortunately I have never had the opportunity to use.

I’m glad I added the 2-Year Protection Plan to my purchase. It covers accidents like drops, spills, and power surges, giving me real peace of mind. Signing up was fast, and customer service was helpful. The price was fair, and there are no hidden fees if I ever need to file a claim. Definitely worth it to protect a big investment.

It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

Great value to have for a item of electronics for your house

Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

Travis and co-worker did a great job with install.

This is a great service and I would recommend for any purchase

Warranties can be kinda scary but sometimes needed as you never know

This the best thing you can buy with tv always worth it

This is our second TCL 50" tv and it is the best ever.

Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

Tv works great for the purpose of needing a Tv last minute!

Glad I purchased the protection plan at a good deal

The Geek Squad 5 Year Protection Plan provides me with an extra level of coverage and peace of mind when purchasing electronics from Best Buy. The protection plan covers a range of issues that can arise with your device, including hardware failures, accidental damage, and power surges. One of the biggest benefits of the Geek Squad 5 Year Protection Plan is its comprehensive coverage. The plan covers warranties that may not be covered by the manufacturer's warranty, including accidental damage. Geek Squad will either repair or replace your device, depending on the type and extent of the damage incurred. Additionally, the Geek Squad 5 Year Protection Plan offers free delivery, setup, and servicing in-store or at your home, adding more convenience for the customers. This means that you can easily get help in case you have any issues with your device or appliance within the 5-year timeframe. The Geek Squad 5 Year Protection Plan does come at an additional cost that varies depending on the item, but in case something goes wrong with your device, you can save money on repair or replacement services. Ultimately, adding a Geek Squad 5 Year Protection Plan can be a good investment for purchasers like myself who want to ensure that their product will remain in top condition throughout many years of use.

Good "backup" to have, we just just hope it is. not needed!