Customer Ratings & Reviews

Great protection, but read the fine print, there is alot of ways they can get out of covering your items

i gave this product 4 stars because 1 if you have mutiple tvs you need seaprate remotes 2. it takes a while to boot up 3 there is a custom app that if you dont sign up for you cant use the tv 4 i was expectimg better from poineer

Protect your investments worth the peace of mind much love !

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

Called and needed help with a connection issue. Quick and very helpful

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

Like a condom for electronics! Protection you need and deserve!

Excellent service and quality of each product was well worth the cost.

I haven't use the geek squad recently but, in the past they never disappointed me and I'm sure they will not let me down if I needed them again.

So far I haven't had to use the geek squad protection.

Good value for a good price. Easy Bluetooth paired with tv and devices. Quality sound is ok

Good investment for 5 years. Didn’t spend a lot on the TV but worth it

Our tv's soind went on the fritz roght before my parents came in town. Nick helped us out over the phone to find a similar tv, but we couldnt confirm the availability of it in-store. I went in-person, scheduled a pickup delivery of the defective tv and picked up the replacement tv while I was there. Jason and Jennifer were awesome helping me out. Kim also called me to see how things went so far with the whole process. The return pickup was quick, but the credit took the longest...if you can help it, wait to have the Delivery team pickup the defective tv and replace your tv so you dont have to wait for any credit/refund. Based on your circumstances, you may not be able to go this route, but be prepared to wait a bit. Whenever I called the Support line to get an update, I was surprised that the information was slightly different each time.

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

There pretty easy to get in contact with and they don’t make it difficult with their appointments like some other companies

Getting the extra protection is worth it. I recommend it to everyone.

We have had Geek Squad for quite a few years now and they do very good work. If they can fix it they will. And if they can't fix it they will tell you that also. We took in an old computer and they told us they couldn't fix it. That's the way it should be. It's worth the money you spend for it.

We bought this plan again with our TV. It saved us about $800

Very knowledgeable and work very fast on all my computer needs