Customer Ratings & Reviews

Swapped out a bad tv with a new one and delivered promptly!

Better to buy this protection plan to avoid unnecessary bills

These guys are top notch and would recommend any customer who buys a new TV to buy the Geek Squad Warranty. They were very helpful in explaining the operating system of my 86 inch Lg Tv. Noland made some changes in my hookups to make the system easier to use. Made some adjustments to the picture quality and explained what he was doing so I would understand why he made the changes. Made changes so I could just use my Dish remote instead of using 3 remotes for the TV, Receiver, Dvd and streaming. Don't hesitate to buy the Geek Squad, its worth it for sure. Happy Viewing.

Very professional and always accurate. Geek squad has never steered me wrong.

It never hurts to go the extra mile to have some insurance in case something goes wrong. This purchase gave me peace of mind and the value was inexpensive as well.

Havent used the geek squad warranty but purchased as the coverage is a fair price. If the backlight fails, the replacement cost is mire than the 5 year warranty/service plan.

Good service you guys are good to the customers v

Love having the added security of an extended warranty

We love this freaking TV it is officially the best thing in my house. Dont tell my wife

Hopefully we never have to use it, but in the past this service was well worth it.

We purchased the 5 year protection plan with our new Sony Bravia 65” X85J TV about 2 weeks ago. Have not had to use it yet thankfully and hopefully we don’t have to! So I really can’t comment too much on this but it’s nice to know that if anything does happen to our new TV that Best Buy will be coming out to our home to either repair whatever it may be (as long as it’s not a cracked or broken screen) that it will be fixed for free or replaced and you can believe that for the money we paid for the TV and protection plan, we will DEFINITELY be holding Best Buy to it!! I have all of the paperwork and have read each and every word in the terms and conditions.

So far so good. Always glad to have this service available for large appliance or electronics purchases

With the Quality of longevity with Washers, Dryers, Refrigerators, TV's, any Electronics product going down the tubes over the last few decades it is extremely important to just save yourself the headaches that will come not if because they definitely will. I have had to go through the Geek Squad protection services in the past on other products and they have done a great job in handling the issue and either fixing, replacing or giving you a gift card to replace the items all together. Granted recently with the Covid in the mix wait times became in the hours to get thru but I believe that will work itself out in the near future. I didn't buy extra warranties on my last two sets of Washers and dryers and they lasted on cue about 4 years and then it gets ugly with costs of repairs trying to figure it out your self etc.

Get this when you buy! We've had our tv for awhile now, remote stopped working (the dog maaaay have chewed on it) and boom, they're giving us a free remote. Also, since our tv is over a certain size, if anything goes wrong with it, they'll come to our house to fix!

I have purchased 3 TV through Best Buy and no longer need Geek Squad to mount or hook up my Items They are very good at hooking up or fixing your Products and with the price of the Geek squad Service I am purchaseing any product that saves me Lots of money

So glad I bought this insurance as the next day I needed to call as the TV was having issues. They immediately replaced it without any problem arising, quick and efficient.

I have t had to use this product but I have peace of mind knowing that if a lightning strike effected my tv it would be covered .

Very good service, and often done in a day or so depending on the type of product.

When I need them they are there and I’m happy after their done doing their jobs.

Worth every penny for peace of mind at a good price