Customer Ratings & Reviews

I love to always get a Protection for the years cause you never know what will happen. It’s better to be safe than sorry.

The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

my tv was 40 days old and the hdmi ports burned out , made a call and got a repair person out the next week

Agents were very helpful in helping me find my product and made sure everything went smoothly.

They are working properly and good service garantee

Awesome product ro have but haven't needed to use it yet.

Well .. now I have u big tv .. I hope never have to use squad service.. but .. if something happens.. they will take care

Fast and easy and on time gʻgggggggggggggggggggggggg

We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

Great peace of mind for any high value purchase. Super easy to use through the website or app.

good service. easy to use. no complains. i used to my Tv

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

With the Quality of longevity with Washers, Dryers, Refrigerators, TV's, any Electronics product going down the tubes over the last few decades it is extremely important to just save yourself the headaches that will come not if because they definitely will. I have had to go through the Geek Squad protection services in the past on other products and they have done a great job in handling the issue and either fixing, replacing or giving you a gift card to replace the items all together. Granted recently with the Covid in the mix wait times became in the hours to get thru but I believe that will work itself out in the near future. I didn't buy extra warranties on my last two sets of Washers and dryers and they lasted on cue about 4 years and then it gets ugly with costs of repairs trying to figure it out your self etc.

I always purchase the Geek Squad protection for peace of mind!

I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.

Order came in on time. A good price. Good people to work with.

Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

Reasonable insurance plan for 5 years for my new TV unit

Always get the protection if ur TV is over $1000. I bought the 5 year warranty on my old Sony tv. It broke 4 years 7 months in the warranty and they offered to give the same model for the new year or $870 towards new tv. It was definitely worth the money. BTW I paid $1000 for the old tv.

For any expensive device that you purchase, it is worth the cost of extended protection when something goes wrong because without that added protection it can cost you as much as you paid for the device and more to get it repaired. For me, it was a 55-inch television. I am sorry, but I can't afford to pay that kind of money just to repair whatever has gone wrong, and if they can't repair the problem, they will replace the television, but only if you have the Best Buy extended warranty.