Customer Ratings & Reviews

I haven’t needed to use the geek squad on this purchase yet. But the geek squad rocks they respond quickly and take care of your problems.

Our salesman was very helpful ! I knew what I wanted he pointed out a lot of the features on 75 inch TV. Was in and out of the store in record time .

This is an excellent deal for the five years plan as it stands my tv did last two years before problems then they replaced it without worry. I was so happy with the 3 year plan I bought with the first tv when I got its replacement I added the 5 year warranty which also came in handy when the remote went bad and got replaced again covered. Well worth the money!

If you buy a television from Best Buy trust me the Geek squad warranty is a must! You never know when something could go wrong and if you have this warranty you’ll be glad you did!

It’s always good to have protection, especially in any case

Pretty good price for 5 years of protection. Cant complain

The Geek Squad got the Bravia 75" UHD TV up the stairs to my 600 sq ft loft area with no problems and put things together with no problems. I had the TV for about a week with no problems except for setting up and installing apps. Hardware wise the clock has started and we'll see where things go from this point...

Needed to protect my purchase! I haven’t needed to use the service but glad to have it!

Only place i buy my electronics.. just make sure to get the warranty

Great service, my TV had issues with the network card and picture display. The representative helped me to resolve the issue immediately. Now recommend geek squad to everyone.

I purchased my 5 year extended warranty for a Sony 43" TV. The MFGR warranty was for one year (as which they never falter in the first year) and I admit I am skeptical about purchasing additional warranties in general. The "hook" was that if they can't fix it within a reasonable period of time - or I experience the same issue after a repair, BB will replace my set with a new, comparable model. With technology progressing at the current rate and considering the way models change, I figure I'll get twice the performance in a new (replacement) set at about the two year mark - depending on the quality of the product (do your research). Even if it lasts the duration of the extended warranty period, I have the comfort of not having the worry of a set failure for what I consider a very reasonable cost. It's the "you can pay me now, or pay me later" mentality. Just insurance, that's all.

I think this is a great deal. They helped me with fixing my laptop and answering questions I had concerning maintenance. Worth the price.

The protection for my tv was a good choice. So far Haven’t had to use it

It is reallt great and i love it. Would suggest again

The agents came out and mounted my tv and also connected all my devices, they were very prompt and courteous!

I have not had to use this time I bought the protection. It does however give me piece of mind. Another time I bought this protection and did have to use it and it was easy to have them take care of everything.

Good for all the things that might happen, replace or repair

Purchase a 65” Samsung OLED tv. I made sure to purchase a 5 year extended GeekSquad warranty for it as well for peace of mind. I definitely recommend to anyone to purchase an extended warranty for an electronics purchase like a big tv. It’s good to know that if anything happens to my tv in the next 5 years that I’m covered. The cost of the 5 year warranty imo is fair.

Jayden help me with a problem with an iPhone 14 and he was very nice super helpful explaining everything we needed and gave us all the options regarding the device. I ended up sending the phone back to apple and I got it the very next day and Jayden called me right away to let me know it was there. Definitely best service there!

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it