Customer Ratings & Reviews

having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

Have not had the need to use this as yet but will definitely take advantage of this service if necessary.

I have never paid for a extended warranty in my life I always thought they were worthless as the life of the product should last longer than what the warranty is offering. But I’m so glad I did. I had bought my dad a TV for Christmas and two years later some thing went out in it. I called the geek squad and they came out within a day and took a look at it. Unfortunately, my dad’s TV had been Discontinued. The part that they needed was unavailable. So they let my dad pick out a brand new TV comparable to the one that he had. Within a couple days they were back at the house installing and setting up the TV. I will always get an extended warranty on some things so expensive.

In light of how much the TV cost itself, the pricing for the 2 yr service protection was worth it; but not any longer. I figure any real problem will likely happen within the 2 years. after that, repairs might not even be worth it as technology moves so fast.

I am very satisfied with the LG TV that has good sound a fairly good picture and I’m very satisfied that everything is working out. OK that’s all I can say about it right now.

A large purchase like our new tv was even better know that if a problem occurs Geek Squad will be there to take care of it for us. You can’t put a price on security and piece of mind.

Geek squad is there when you need them and hopefully we will never have a problem

I love to always get a Protection for the years cause you never know what will happen. It’s better to be safe than sorry.

TV's are so cheaply made these days, a warranty is almost required.

Great service and good assistance for any concerns

The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

My screen quit working and Best Buy had someone out here to diagnose it and a new TV delivered within a week. Definitely worth the investment for the peace of mind, but the service was much better than I expected going into using it. I’d recommend it and bought it a second time myself with the new TV.

I have boughten many electronics from Best Buy over the years. However, I would recommend purchasing extended warranty coverage just incase. I did have a couple repairs done in the past. They were very satisfactorily performed with a high degree of professionalism. Be sure to purchase a Geek Squad Protection plan for all troubleshooting, service needs and operational advice.

Great quality, perfect sound 2 years No issues Great price

One of the best things I love about Best buy is their protection plan. They are great

Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

100 % recommended Standard Geek Squad Protection Plan. I brought this plan for my cell phone and I had functional damage to my phone. Geek Squad service team member had given good response and changed my phone with brand now. thanks to Standard Geek Squad Protection.

In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

I mean its honestly worth the extra $60 i think it was. It covers alot the manufacturer warranty wouldn't.

Have gotten geek squad protection in the past for a tv and just before it ran out, my tv started having issues. Best Buy could no longerfix the tv, but they made it right. Absolutely paid dividends