Customer Ratings & Reviews

After a month the turbo function on my de humidifier stopped working. I had bought a 4 year Geek Squad service plan for it. So I made and appointment and brought it into a store. They would replace the unit but the rest of the plan's time would expire. I wasn't happy with that option so the Geek Squad at the store told me I could pursue a manufactures warranty clam. I reminded them that the Insignia brand is Best Buy's brand so they are technically the manufacture but they would not or could not start a warranty claim for me. So I wheeled it back out of the store. I guess I'll limp along without the turbo function and wait till it completely dies.

Haven’t used it yet but the price is decent for 2 years on my product. And I have a peace of mind knowing if something happens I’m protected.

Return total $0. Why? The returned item was less than 60 days old and under manufacturer warranty.

this was second unit I purchased that did not work and had to return to Best Buy.

Paid $65 for a 4 year plan on a GE dehumidifier. Dehumidifier stopped working after 1 year. Best but could not repair so they gave me an exchange but still charged me this difference of the new model. GE would have done this for nothing. They also said the 4 year plan dies not continue to the new unit. This is not a 4 year plan! I now have a dehumidifier that is not covered although I paid for the plan. Don't fall for the lies.