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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 219 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 2 out of 5 stars

    GEEK SQUAD INSTALLING MY TV WAS GREAT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD SETTING UP TV WAS GREAT. HOWEVER, WHEN CALLING TO FIX PHONE PROBLEM 3 MONTHS LATER (HAVE TECH SUPPORT FOR ONE YEAR), THEY DID NOT RETURN MY CALL AS THEY STATED. WHEN I CALLED BACK, WAS ON PHONE FOR 45 MINUTES & STILL COULDN'T SOLVED PROBLEM. THEY CONNECTED ME TO ANOTHER GEEK SQUAD PERSON. NOT IMPRESSED.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 2 out of 5 stars

    Won't drain to hose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier removes moisture like a champ, but I simply cannot get the thing to drain to the hose. It's new (or so I assume--the packaging was pretty beat up), so not a cleaning issue. I have followed all instructions as to settings (Cont.) and how to position the hose (no kinks, no bends, no uphill travel). Still, it drains to the bucket, which I then have to lug to the bathroom, making a mess and invariably getting water all over the floor. I'd recommend going with a different brand or a model that is more user-friendly. This one is so far a disappointment.

    I would recommend this to a friend