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Customer reviews

Rating 4.7 out of 5 stars with 1371 reviews

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    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.2 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 1,165 reviews
  • Rated 5 out of 5 stars

    Perfect fit and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy employees helped load this into my truck on curbside pick up. Upon arrival at home and opening the box I noticed the fridge is packaged very well with foam and tape no damaged parts were found. This item fit into the space I removed my old dish washer from in my kitchen perfectly. It cooled down very fast and had it to temp and in use by the next day. You're also given the option to have the interior LED lights stay on all the time or only when the door is opened as well as a door chime to alert when the door remains open. My only negative remark will be that the door magnet is a little on the weak side so you need to close the door slowly and ensure it didn't bounce back open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fulfilled my warranty quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I have never returned an item with such ease as returning my GE opal icemaker to my Best Buy store after it stopped working. Fortunately, I had the four year warranty and they quickly offered me a full refund on the Best Buy card and I turned around and purchased a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our ice machine until it gave out. We used our ice machine on a daily basis. We also cleaned it very frequently and just one day the display had a capital E on the lower right corner. Luckily for me and my family I purchased the extended warranty. Now back to Best Buy I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Thrilled with my new purchase from Best Buy! The product's impressive features exceeded my expectations. Its sleek design seamlessly blends with my setup. The performance is exceptional, delivering exactly what I needed. Best Buy's efficient service made the buying process a breeze. Highly recommend this product!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. I’m amazed at how fast they can remove a door and replace it. Wow. They are also strong. Two people carrying a huge refrigerator was a site to watch. Refrigerator worked perfect before they left and they answered all my questions without getting frustrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year extended warranty for added peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia ice maker is a Best Buy brand. I use highly filtered water and will descale as recommended. It has its own warranty but I’ll have peace of mind knowing I have an additional avenue of recourse if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this Wine Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a replacement for a wine fridge we had that died. It fits perfectly in the built in space, almost like the cabinets were custom made for it! I love having 2 separate spaces. It came with both metal and wood racks and there were more than enough provided. Delivery was great as usual. I would highly recommend this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 3 years ago and still working with out problems.good space too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased new appliances for my kitchen including stove/oven, Dishwasher and microwave. The front left burner on my Samsung stopped work in less than a year. The Geek Squad service representative was excellent, knowledgeable, neat and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price! I can have ice any time i want. Comes with a convenient water tank. I think the only downside is the cleaning, i wish it was more easy access to descale/scrub. Picture below was cleaning day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years of nugget ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm won't worry about the icemaker for 2 years. I figure by then I have gotten my money's worth. I took it out of the box and set it up all by myself so I did not use the Geek Squad to just install it on my counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this briefcase! Its orange lining inside allows me to see everything I have. Excellent quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind knowing there will be no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nugget ice maker failed on me after a little more than 2 years. They had to send it off to a remote service center, and told me it would take 4-5 weeks and I was sad, but then 1 week later they told me that it was unrepairable and basically offered a store credit refund so I could get a new one (or something else). The only catch was that I bought the unit on a good sale, and it was now on not quite as good of a sale so I had to pay a little more beyond the store credit, but the Geek Squad protection plan is still worth it because the process is just so much easier than other retailers who outsource it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here intact, fast and working in perfect condition. Somebody in the reviews complained of the noise. I hear it but it's not that bad unless you are sleeping close to it. It makes a little noise when the cycle is on. I put it on the 7 (which is max) thinking it was not going to make things too cold since its a small fridge, "boy was I wrong", it froze all my water, and that was not the freezer, so you can imagine how cold the freezer is. The freezer it's isolated from everything and the little door locks airtight, also the freezer is completely close without any spaces in the back so the temperature from the freezer does not leak into the rest of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak highly enough about the 2-Year Standard Geek Squad Protection from Best Buy. It's the additional insurance that provides peace of mind with every purchase. Knowing that my products are covered for an extended period brings a sense of security. The Geek Squad team has consistently demonstrated professionalism and expertise in handling any issues or concerns. The ease of the claims process and the prompt assistance from Geek Squad make it a valuable investment. It's more than just protection; it's a commitment to customer satisfaction. I highly recommend opting for the Geek Squad Protection with every purchase from Best Buy. It's a reliable safety net that enhances the overall shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have add on for expensive things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a household item that’s expensive and used a lot, getting this is a no brainer. Had a vaccuum die, and since they didn’t have one to replace it in stock, I was able to get a newer version with the gift card I received with the cost of my original product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, all my appliances major or small are bought at Best Buy for the warranty and geek squad services. Wouldn’t shop anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always purchase geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is no joke and works exactly as described. I had to use it for an ice maker I had nearly 2 years. Took it to the store and they gave a credit on the spot for the original full purchase price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actual Extended Coverage that works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the product that I bought this extended coverage for, and it made getting the issue resolved easy as anything. I walked into the store with my appliance, handed them my paperwork, and walked out 5 minutes later with a brand new replacement. No hassles. Very happy and will consider getting these additional warranties more often going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this Geek Squad Protection yet. The value was good and hard not to get. Would recommend to others for sure protection of purchased items. Having it for years is great.

    I would recommend this to a friend