Customer Ratings & Reviews

Such a professional team, came in installed and left within 20 minutes. Service was great, employees were kind and informative.

Best service great workers and fast people. I love Best Buy will always shop. Send me gift card. ☺️

The agents delivered and mounted two big televisions above the fireplaces and wired them up. Everything went well.

4yr protection, peace of mind. best insurance so far with best buy.

My microwave started to rust 1 year after purchasing. I called geek squad and they said this protection plan doesn’t cover rust, only electrical issues. I guess if the rust gets really bad, it may short circuit the microwave and then MAYBE they will cover it . LOL

Big size microwave, easy to use, ready to my family's

Very good Microwave for the price. I would recommend this to my friends. I love the size not to small not to large. Delivery was fast and on time.

Geek Squad has changed a little bit. Now. You have to go through the manufacturer warranty. The first year afterwards, you have to go through the geek. Squad program, even though, if you're not satisfied with your product say like a refrigerator the large appliances your appliance has to really be and go through quite a bit before they would. Take it back. I would think my refrigerator would be recalled as a lemon. Even though I've called them back a few times for the same problem.. But I'm happy that they have come out and fixed it multiple times and it's still under warranty. So I'm happy and every other time I've had Geek Squad, they've always have been able to fix it, but with mom playing says they do a change or give you your money back quickly.

Previous warranty purchases through BestBuy have usually paid off. Appliances and electronics are not made like they used to be. I highly recommend the warranties most of the time.

I’ve had this combo air fryer microwave now for over two years. I’m quite pleased with my purchase, but nothing against anything brand new. I will always suggest with anyone that you buy a warranty in this day and age one should not spend so much money on a piece of a product For any one of us to have to re-purchase something again times are hard out there sometimes ops for the warranty

Highly recommend purchasing this warranty most of the time. Geeksquad has usually been a pleasure to work with over the years.

I usually think stuff like this is a waste of money, but it just saved us when our relatively expensive microwave broke down after about a year and a half! Simple process: brought it into the store, told them the code that came up on the screen, and when they deemed that an unfixable issue, they gave us our money back (in store credit)! We will be investing in it again once we figure out which one to try next!

Excellent.5 Stars. Heats up food quickly and predictably. Touch controls are a bit confusing, thougg

The best purchase I can ever have a love have my microwave hit up. Aloha there so small convenient.

Excellent service.I recommend to my friends when u buy any appliances to take protection plan

We purchased this protection for our new microwave. Hopefully we won't have to use it but it is great to have just in case.

Would not purchase and expense item without have the protection.

They are always so helpful. I can always rely on their services and they are happy to assist.

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

The Geek Squad is the best thing when purchasing anything from Best Buy. The staff are patient with non-techy people and are a tremendous help in setting up new computer, transferring data from old computer to new, and answering all sorts of questions we had.