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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1310 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 1,104 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV's!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and mounted two big televisions above the fireplaces and wired them up. Everything went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4yr protection, peace of mind. best insurance so far with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big size microwave, easy to use, ready to my family's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for most electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Grab Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Plan from the given material I saw for this 4 year Protection Plan. It is a very suitable plan for my microwave. and I believe this plan will ensure an added protection be provided whenever the manufacturer warranty expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought in our microwave that door latch stopped working. We had purchased The geek squad guarantee on it. The store associate was very helpful and helping us get a replacement as it would take too long for repairs. They are always very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My amazing microwave

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was very easy to set up the touch pad is amazing it’s like magic. The features are really cool like increasing and decreasing time is literally one touch! I love this microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Price was right for long term coverage.... I normally don't buy warranty's because it's not worth it. In this case it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp Microwave

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive. The Sharp microwave is so quiet, you have to look at it to see if it is running. The controls are easy to maneuver around. I also like the presets. It's also easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set ice and commitment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of no risk on a product love the service and commitment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver and worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it for my previous microwave that broke down after 1.5 years :(( they totally replaced it !! they gave me credit and I was able to get a new (different) microwave that same day. it was a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Helpful and Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the assistance of the gentleman that came to my house although they couldn’t fix my TV they were extremely professional and helpful and gave me lots of great information to help me make a future purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have protection on stuff like this. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned microwave to Geek Squad. Sent out microwave for evaluation/repair and 3 days later received email that return was accepted and credit would be issued!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must it covers everything just got my brand new washing machine replaced with more expensive model I'm happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panasonic microwave

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Panasonic microwave works great! After having another brand for 2 years this one is wonderful. The other microwave would stop every few seconds, but sometimes it would go for a minute or more before it stopped. That one is gone and we really love this Panasonic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The increasing complexity of today's electronics has slowly moved me toward purchasing extended warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second microwave purchased for our office. The first was for the upstairs kitchen. It not only is a beautiful appliance, but it works very well and is easy to use. We liked it upstairs so much that I ordered another for our production team downstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contacts add peace of mind.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive coverage in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents helped me to buy warranty and help me to assemble the product

    I would recommend this to a friend