Customer Ratings & Reviews

I paid 10 bucks for coverage on an 18 dollar DVD player that is still working fine! DVD player is no longer available to purchase, so I don't know what they would do if I had a claim?

I had to have my Panasonic db820 4K Blu-ray player sent out twice for repair. I had issues with Dolby Atmos Before it was replaced for a new one. Even though I had 3 years left on the warranty once your item is replaced the warranty expires . So I had purchase a new warranty.

I can't really evaluate a Best Buy product protection plan at this point in time, since I have purchased many over the years and never had to use them. I would hope they provide quick and good service if need be. makes me think about all the money I wasted on plans such as these, since I never had to use one.

I can't really say how good the warranty program is because the device is still working perfectly. But it's good to know we're protected

Nice to have that piece of mind but thankfully havent had to use it

Have yet to need to use this. But I was glad they gave me the option again when I exchanged it in store because the first one didn’t have a remote and it was mailed to my house.

I only give this a 3 rating because the Geek Squad cannot come to our house during Covid as I understand it. I have one issue with a speaker and have not be able to get this resolved.

I’m not expecting any problems with my Panasonic 820 but it’s nice to have an insurance policy just in case

Didn’t use much but was glad the protection was available if needed

Only thing was I got a bundle with movies on last purchase it discounted player so when they gave me gift card I lost 100.00 value of player

You need to take this insurance for your product, but the geek squad service is too slow

The agents connected the refrigerator so fast and were very friendly.