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Customer reviews

Rating 4.7 out of 5 stars with 602 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 45 reviews
  • Rated 4 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant remember why i brought it. But its nice to have with electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan is good if damaged an can't be fixed they will replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed to use it but it was there in case of the need. Best buy is great for all things needed!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For higher priced items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have bought these Protection plans on higher priced items over the years, I rarely have had to use them. So glad I did get the plan though when something breaks and Best Buy fixes and or replaces the item with no hassle 99% the time. I only left off one star for the simple reason that I almost never get to use the plan. I take care of my stuff and guess have had good luck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took care of my faulty 4k player and gave me a store credit for about half of what I paid after about 2 years of use. Support was helpful and communicative. I took off a star for the 50% refund.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blu ray player sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent purchase and it came quick n fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used one where they replaced the item with same exact model, even though the price of the item increased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please amend plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest thing I don't like about buying product insurance plan from Best Buy is having to re buy and new plan for a replacement item. If I'm buying the same product, same plan, not a new plan! It should be the plan time period originally bought !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case...............

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an Open Box, Excellent Condition, Panasonic Blu-Ray player. Inexpensive insurance just in case anything comes up, especially since it was an open box purchase. Have not had to use it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great insurance. the couple of times I used it, it was a smooth transaction. I always get it with all my big purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Safe than Sorry with your Equipment..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The place where my player is kept, is a bedroom that tends to get hot over the summer months.. I recommend this plan to anyone who has a similar situation with their blu ray player..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When spending as much on whatever it was that I purchased this for, it made sense to do. I bought a lot in a short period of time so I don’t remember what it was that I purchased this for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need some back up, I think the value isn’t always there for the amount of time your covered but better than no coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQUAD SERVICE IS USEABLE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD SERVICE IS OKAY TO USE & ACCEPTABLE 2B RECOMMENDED!! THEY ARE HELPFUL --- AS NEEDED!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed as long as you manage the product safely and need to protect yourself in case of product needs servicing it better to be safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Self install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the device ourselves, all went well. Was impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use and im sure would be hassle anyway but get in case and always wait for sale so warranty is basically free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a good product. Great price and great quality all around. Would recommend it to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protected for two years, which is nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supposed to protect my purchase and it makes me feel all warm and fuzzy inside. It's a nice guarantee that helps me enjoy my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave instructions on set up for my devices.

    I would recommend this to a friend