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Customer reviews

Rating 4.7 out of 5 stars with 602 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 522 reviews
  • Rated 5 out of 5 stars

    Great experience purchased panasonic blu ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caitlin was awesome. Explained the features and advantages of this panasonic blu ray dvd player. It has performed great and rivals other top quality blu ray players costing hundreds more. Highly recommend this store. This young lady is highly competent and knows her electronics plus store policies,warranties,geek squad details and more. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to purchase this protection game me peace of mind to gamble on open box. Happy with value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea. I highly recomend getting the warranties. I just bought these and added it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year Geek Squad protection. Always a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very friendly very knowledgeable and help me solve all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and the Geek Squad were very helpful in getting it setup and installing new programs on it. The Geek Squad helped me configure the startup and shut down process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy and Super Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect with my Insignia 4K TV and as I tested it, it is working well even with the regular DVDs. Great investment and would definitely recommend this product to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service knowledge on all peripherals answers to all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if ever needed, hoping that I don’t and my product continues past 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbeatable price and quality gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the room to download more games to my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow is all i have to say . They went beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Out well for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always go with a service plan, but on some items it's a no brainier. Over the many years I have absolutely no issues with Geek Squad service (though I haven't had to use it that often). Recommended - especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-year protection for a blu-ray player I bought for my sister for Christmas. I wanted to provide her with insurance for the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection when you need it! I am glad I purchased this protection plan since my DVD player died in the second year of ownership. Exchange process was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for this, hopefully I won’t need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance for a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids and high use, we feel good about having the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't say enough good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this geek squad protection for years. Have not had to use them much, thankfully, but when I needed their help on something, they were not only helpful but happy to do so. I am somewhat computer savy in a more than average way for people my age, but nothing special or technical. I just understand the jargon and know what a giga byte is. LOL> That being said,when I can't explain what I don't understand on my computer with a problem I need help with, Geek Squad to the rescue. Very worth having them on board and a lot less expensive than some other computer tech help there. Thankful they are there for me.

    I would recommend this to a friend