Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1383 reviews
(1,383 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 2 out of 5 stars
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don't do much at all I ask for help and anything or everything I ask for help with they don't do worthless
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
not the best deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a bit of a sham, the 2 year protection runs concurrent with the warranty that comes with your idem so your really only getting a extra year
No, I would not recommend this to a friendRated 2 out of 5 stars
Very mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnecting from wifi and resetting. The part that’s frustrating is that the quality of the sound is great and the apps it offers is also good, but the CONSTANT disconnecting is frustrating. On the verge of trading it in.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Software only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been able to use in last three years because every time I ask I get it is software coverage only
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Yianni – Our 4 year Standard Geek Squad Protection plan should cover hardware issues on your television. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to see if we can get you support under that plan. Depending on the size of the television we may send someone out to your home or set up a reservation for you to visit your local Best Buy.
Rated 2 out of 5 stars
Get if reasonably affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always recommend this warranty if priced right its hassle free and nakes it worry free in your mind if the device goes bad
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Tech issues and connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with this connecting and the advertised ‘better WiFi connectivity’ didn’t work any better than my older Roku from before. Now I need to get it fixed.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Experience was good, and he was very helpful! I appreciated his assistance!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
No installation as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No body hooked it up for me or showed how it was to be used and help. I hope someone contacts me so I feel like I just didn’t waste my money on it
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can never get help. Every phone call is telling me they are too busy.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when you can't get in contact with anyone for assistance. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.
Rated 2 out of 5 stars
By crappy blenders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good the last one fell apart we'll see how this one does
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
I hope they cover everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems in the past using this warranty but I got it again hopefully the service is better.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Not convinced iit was necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the price of apple tvs dropping, we probably should not have purchased this additional coverage. Not convinced we need it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Okay soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always freezes up sound goes in and out. When works is great.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelled order never got to use the warranty for it
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan worth it. Good service and there when needed
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 2 out of 5 stars
This does not stream Windows Store Games in HDR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use Nvidia Gamestream from my PC. This does not stream Windows Store UWA Games in HDR. I decided to use an HDMI of ethernet option instead.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friend