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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always good.So good I ended up purchasing Best Buy’s Total Tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to use it in this product but works fine for peace of mind!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout to use it. Product doesnt work right if at all. See how it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breathe of fresh air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breathe of fresh air knowing you have dependable service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all details given for warranty coverage limits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my product only lasted 2 weeks before it started crackling (Bose Soundbar 500). Warranty could not be transferred to my new product (Soundbar 700) even though it only lasted 2 weeks and my coverage was for 2 years. Very disappointed in the small print not given.....

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for getting in contact with us about this. I apologize for that misunderstanding. It's always frustrating when communication falls through. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

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