Customer Ratings & Reviews

service is great and the coverage is very well explained

Came in handy for my ice maker. After having my ice maker for 6 months, it just went out on us during the hottest time of the year. Brought it in for the Geek squad to look at. Since they were not able to replace due to being out of production. They gave me a choice to pick an ice make of equal cost to replace it or anything of my choice ans pay the difference. Great to have, because you never know.

Very reliable service. Always get this with big purchases

Good to have you never know when something you nit working and you don't know what it is geek squad to the rescue when you need it.

Protection plan is the best option incase your product has problems.

Perfect choice to put my mind at ease, especially with a big ticket item. Customer service and responsiveness has been great!

worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase its great!

Best Buy, is definitely the best buy. I have no complaints with everything I have purchased from Best Buy. 2 thumbs up!!

Best Buy’s geek squad is always very reliable and would always recommend them

I feel much secure with geek squad protection as I am on a limited income and as a result can not afford to replace an item from normal wear and tear etc.

The Geek Squad Team was exta helpful and really made my pick-up of this portable a/c unit.. a breeze! They always have my back ! Thanks GS!

I have purchased Geek Squad Protection over the years for all big purchases from Best Buy and have been very happy! I have had lap top batteries replaced, lap tops repaired; received a brand new wireless telephone set, when the covered one stopped working (it was well used and a few years old, but still under the Geek Squad warranty). Best Buy and Geek Squad stand behind their warranty!

I would recommend getting Geek squad as I had an wallAC that stopped cooling after 23 months. I had a 2 year abd Best But gave me my money back 100%. I used that to get a new AC. Very very fair.

Always buy the extra protection!! Ours worked and did not have issues but still glade we bought the protection!!!

Haven't had to use it yet but I have seen great things written about it.

I appreciate the expertise and knowledge of the geek squad. They help put your mind at ease while getting your device fixed correctly and in a timely manner.

Quality of products are not the best, but i love the fact i can go swap it out. They make it easy. Always protect your products

I'm happy I got it - but have not use it, just an extra blanket if need.

Nice product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello i just wanted to jump on here and say are air conditioning system works so well and we love how cool are room gets