Customer Ratings & Reviews

Perfect stress relief for if something were to need fixed or I need help. Easy to work with and get answers quickly.

Great Service, I was able to exchange defective appliances and get store credits. I thought it was going to be hassle at first but everything went smooth and fast! Thanks!

Geek Squad protection is a good value for most Best Buy purchases

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

Not all service plans get used, but I have had to use one before so good to have. Would be nice to see some kind of return on unused service plans and warranties for the price though.

Affordable protection. Easy to use. A must for big ticket electronics in my opinion.

The product coverage is great and give you peace of mind knowing it will be covered if anything goes wrong

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

Awesome experience!!! Very easy to set up an appointment to bring my product in for service.

When I had a problem they were excellent with helping me to trouble shoot

[Employee of bestbuy] 4 years of protection for a great price, how could you pass this up?

The agents did a great job. They helped bring my heavy stove up a tight apartment stairs to the 2nd floor and also brought out the old one. Great installation. They also informed us of how the stove works. Great service.

With the way somethings last these days, it can never hier to have an insurance policy. A Bissel Crosswave went bad after 2 years and the Geek Squad warranty replaced it with no questions asked.

They are always very friendly and knowledgeable. Easy to make an appointment that was convenient for me. No wait and they explained and walked me through everything.

Always get the warranty it's great always get the warranty

[Employee of bestbuy] Geeks they always show you the light at the end of the tunnel and it's really nice to have such knowledge rained down and bestowed unto me.

Very simple and easy. Best Buy Geeksquad team explained everything and all my coverage.

4-Year Standard Geek Squad Protection 4-Year Standard Geek Squad Protection You must get the longest year for your protection plan because if anything should happen to your product Best Buy will take care of you and trust me they will take care of you which is why I am a returning customer for over 10 years

I havent had to use the geek squad yet bit im glad i have it just in case.