Customer Ratings & Reviews

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

very good service at the moment and they clarify all your doubts with the team, thank you

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!

I am glad to be reassured if anything happens to my device

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

So happy to have y’all at our disposal thank you so much

Install the all programs of my computer, antivirus, support, guarantee

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

It's good to have Geek Squad Service around just in case you may need them.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

Hopefully I don’t have to use the service but for peace of mind it is so worth having since it’s so expensive to do any repair work these days Best Buy is always I did buy their products and the service has been