Customer Ratings & Reviews

they know their stuff!!!! helped to get a virus out of my laptop

they were nice and helpfull when I ask a Q&A they expland

Still early hopefully I will not need it, time will tell

So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

The price of the extended was worth it. Always love the warranty

The protection made us feel much better about transporting the TV home.

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

So far we haven't had to use this, but we have in the past for products and have always been happy.

Geek service has always been great purchase for my products

What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

All i have to say is that everyone need to try the Geek Squad service to feel as goos as i do. My tv need some qork done and Geek Squad sent a professional to help me out. I had a computer to fix and they did. Also, all the store in NYC has great customer services in the Geek Squad Department and throughout the Best Buy store.

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

Geek squad service is the best. I've used them on a couple of occasions. The staff is very knowledgeable and helpful. Great service.!!!

It's great having the confidence of knowing my purchase is protected

Mr Nadeau and the other Geek Squad gentleman took down our older smart Tv, and mounted our new Tv using the same Tv mount as we previously had. They alsohooked up our Surround sound, Blu Ray player and our new streaming service. Very professional, friendly answering our questions. They also hauled away our old TV

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

Can't really provide an opinion yet, as we have yet to use the warranty. Obviously, the product has to break in order to evaluate the extended warranty service. But hopefully the warranted product will never have to be serviced under the warranty period.