Customer Ratings & Reviews

You can always rely on great service from Geek Squad when you purchase this plan.

Nice to have the backup of a team that can handle all electronics issues

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

Amazing survive every time. Always helpful and there to guide knowledge.

I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

I had no problem mounting and connecting this tv to the internet. Has the best picture of any 4k tv that I have purchased! The price was very reasonable.

I love feeling protected with any accidents for all my electronics, specially from best buy

I can't believe after 1.5 years our TV went black. Geek squad came out. They did a wonderful job checking our TV and ordered parts. Geek Squad was kind to our dogs, house floors wearing shoe covers and especially to us the owners. Would recommend using them After the parts arrived Greek Squad came out again, Installed the parts, but TV still didn't work. Because we had Greek Squad protection warranty the purchase price was refunded by Best Buy card within 1 week.

I just added to protection plan they did not install. And it was installed by me.

Its a great service and i would do it again but my needs have changed.

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

Always good to have a back up for your electronics.

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I like it, I just hate that I can't bring it directly to the store.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

My tv picture died just a few months before the 5 years was up. I was given an e-gift card to use toward the purchase of a new tv. The reason for only four stars is that I made multiple long phone calls to get it straightened out. It shouldn’t have taken me so long to get the credit for the covered item.

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

as you know technology has the 50/50 chance of going bad. i've never had an issue of my stuff going bad as of yet (knock on wood) but I like the ease of mind knowing my product is secured for years to come. price is always a great deal with bestbuy, mid as well purchase it if you want to avoid the hassle of when unfortunately it does happen and you feel your money is now going down the drain.

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!

The warranty is a MUST!!! Just the thought of being covered for everything i buy at BEST BUY. The customer service is GRAND! Fast Friendly service with the attitude.