Customer Ratings & Reviews

We bought this as an extra for vacations. We just plug into the Hotel tv and we’re set to go for the kids and ourselves after a long when we just need to rest. Great price and great product. Definitely recommend.

Good investment to protect your assets, easy quick and fast when you have to use it

The young man who installed this product was very polite and very knowledgeable about the job

The agents mounted the tv an set it up well.Did a good job.

The team was very professional and arrived on time

Anybody that is purchasing anything from Best Buy i definitely would recommend getting the geek squad protection because the protection you get is 1st class.

This is something I always purchase. Just knowing you have a backup and someone who is knowledgeable really puts your mind at ease. I think for the purchase it’s definitely worth the price.

Extended warranties: worth it or not? It's up to you, but for electronics, I think it can be well worth the extra charge. In this case, I bought the Roku on sale, so the cost of the coverage about equalled what I save. Since the cost was not a huge percentage of the purchase price, I think it's worth it, but some people never buy them. My first HDTV died after about three years, and I was very glad I had the extended warranty for that. It saved me about $1200 (original cost minus the cost of the extended warranty). Plus, I got a TV that was brand-new and had newer technology. For the Roku, I mainly got it to avoid having to deal with the manufacturer if there are any issues. It's just easier to go back to Best Buy and swap it out if there is a problem.

The 4 year protection plan is a plus incase the system was to fail then the value of the protection plan is good

Any time I have had to replace an item, Best Buy does it right away without any hassle. I always buy extra protection on everything over $20. It’s well worth the peace of mind.

Geek Squad protection is like insurance... rather have it and not need it, than need it and not have it. Purchasing Geek Squad protection has paid off for me!

Glen hooked up everything. Total professional. Bravo

I always get this with my devices so if they don't work it be replaced

So happy with this service! The gentleman that took care of my apple product that I bought for my grandson was absolutely wonderful! He was helpful and quick to get me through the process!

2 years worry-free with Best Buy purchase protection

Buying the Geek Squad service gives us the assurance that our devices are protected for a long time. Making a service appointment is easy and there is usually availability. If our devices fail or even get damaged by accident, the waiting time to repair the damage or replace the device is quite acceptable and the products remain as if they were new

I had a great experience they met all of my needs and more they answered all of my questions very friendly Ashley was really helpful on helping me on my purchase

Purchased Geek Squad warranty to protect my streaming device, which tend to fail after 2 years. My recent purchase failed within 6 months and it was super easy to obtain a replacement with Geek Squad.

as you know technology has the 50/50 chance of going bad. i've never had an issue of my stuff going bad as of yet (knock on wood) but I like the ease of mind knowing my product is secured for years to come. price is always a great deal with bestbuy, mid as well purchase it if you want to avoid the hassle of when unfortunately it does happen and you feel your money is now going down the drain.

I purchase this Geek coverage on my first converter box. I brought it back to Best Buy because it stopped working and the Geek Squad overall the item and confirm that it was defective and order that I receive a new one as replacement. I was pleased with this protection; glad I had purchased it.