Customer Ratings & Reviews

Had them do a stereo install. They did exactly what i asked and it looked great.

I bought the Geek Squad plan thinking it would give me peace of mind. First for my JBL speaker, which went out—and they completely failed to help. Then I figured I’d at least have it for my new Pioneer stereo, but now I realize the whole thing is a scam. Nothing gets fixed. They just give you the runaround, waste your time, and then send your broken stuff right back. I wish I never bought this plan. Don’t fall for it like I did.

I have used this plan before and it took care of everything . I had no issues at all when I needed to use it.

The agent was great. Answers all the questions and helped me pick the best sound system for my truck...

I haven't needed to use it. I'm a firm believer in extended coverage and gives me peace of mind that my purchase is protected for years to come.

I buy all my electronic products from Best Buy because of the Greek Squad Plan and I won't go nowhere else...

Geek squad protection plans are definitely worth it especially for car audio

I always get the extra protection with electronics! It's saved me many times always worth it

As with all geek squad extended warranties, customer service is always a smooth transaction.

As with all geek squad extended warranties, customer service is always a smooth transaction.

Gave me great advice and was very helpful. Would have been lost without geek squad

When I bought my double din car DVD player I made sure to get covered for extra protection. If anything goes wrong I’m covered

Always nice to get these because all these new stuffs are made to be broke within couple years

No actually I never purchased this I wouldn't be able to tell but its always good to have piece of mind.

Every body needs this. Geek squad is my back up on all electronics purchased from best buy.

My tech was really great and confident that the experience will be great

Just awesome glad to be apart of this warranty. Im prying that it holds up to its standards. Thanks

So far so good. Hopefully i won't have to use it. But worth the purchase. Not that expensive

Best Buy member was Very helpful, and knowledgeable. Helped me understand the protection plan.

I was unable to get an appointment I guess they were very busy, but I had to return radio and get my money back plus the money from geek people