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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 17 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are positive about the Personal Genetic Service - Saliva Collection Kit, finding it easy to use. Customers appreciate the quick and intact delivery of the kit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to do, cool to learn!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had done this long ago before it became so mainstream. Very easy to do and submit with all that is provided in the package. My only complaint is my wife got the ancestry AND health info for the same cost, whereas now it’s an extra $100 to get the health info. It is really interesting to learn and confirm the family “stories” for my true lineage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really works and is very accurate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works and is very accurate. I was able to link up to family members that I was searching for - pay for the extra services - well worth it. Thank me later.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and clear instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this DNA test because it was highly recommended. I found it to be quite simple to use and mail off. Waiting to hear results was the hardest part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Swab-Kit for Heritage/Family Findings/Health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Great DIY check-swab test that will tell you about your history and health. This company has evolved quite a bit since this kit was purchased. Please follow the directions as listed in the box to ensure accurate processing and analysis. This has been a great way to connect with relatives you have never know exist. I would encourage anyone to purchase a kit and one or 2 for other immediate family members as the the more persons you can list that are actionably tested the more information you can obtain about your familes journey in this wolrd.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    23 and me saliva kit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to follow instructions and mail off Very convenient to be able to pick up kit while shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fun to learn of my heritage. The kit arrived quickly and intact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the step by step process has been very easy to perform and understand. I am currently awaiting my results and am emailed as each step of analyzing my sample begins. I am excited to be Taking part in this journey and will update my rating when all is said and done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included instructions were simple to follow. The hard part was waiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your genetics fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a present, this is really awesome and tells you so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HMM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s see how this goes I’m of Mexican decent and I’ve heard these thing barely work for the information your wanting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    23 n me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a DNA TEST. It's a Christmas present-- so I don't know how go it is. After Christmas it will be used -- then I will know if it's as good as Ancestry. But I love the price. I hope it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than direct get this from Best Buy. You can earn points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what my daughter wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. Daughter was excited to receive it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deceiving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought what a great price until I picked up my ship to store item and you have to spend $70+ more to get any report. It should be stated in the description in BOLD that “this is just a collection kit. You will have to pay more for any reports”.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what you think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just a kit. in order to get results you are required to pay an online fee

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just test kit. Ugh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deceiving, thought I was buying the complete service but it was only the test kit. Lab fees not included. Read closer than I did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S EXACTLY WHAT YOU THINK (read the box)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for and picked up the kit at my nearby Best Buy location so I didn't have to wait for it to arrive from the 23AndMe warehouse. I had two options that I could pay for online when I registered my kit. I sent my sample to them that same day. I was very happy that I got my results back so quickly.

    I would recommend this to a friend
  • Customer reviews from 23andme.com

    User rating, 3.8 out of 5 stars with 5662 reviews on 23andme.com.

    See all 23andme.com reviews
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