The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 149 reviews
Rated 5 out of 5 stars
Nice and Expensive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
looks great, but why would it cost more than the Microwave oven? I would recommend this only because it finished the look we were after.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product sent to me was obviously open box but charged for brand new. There was word "OK" written on the tape on one of the parts, fingerprints all over the teim and a dent on it. I am very frustrated with this and for wasting so much of my time. This is for trim that costs a lot more than the microwave itself.
Hi, Omar! For issues with your purchase, please be sure to reach out to your retailer. We're looking forward to hearing your thoughts on your new microwave, and if you ever have any questions or concerns, please contact us below. https://www.lg.com/us/support/contact ^Ian
Rated 5 out of 5 stars
Excellent service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered in time and installed professionally. Great job.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Please watch carefully for the exact fit for this trim kit. I highly recommend you check your microwave model number and matching trim kit before you make the purchase.
Thank you for taking the time to review our product. We are sorry that you find the price for our trim kit to be expensive. While the trim kit is expensive, it is not priced more than the compatible microwave ovens for it. The trim kit is an accessory, and unlike a microwave oven that may be subject to promotional price reductions , deals or sales, accessories are not so there may be instances where the trim kit may seem more expensive than the microwave oven. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Rated 5 out of 5 stars
Makes it look built in
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased to make our 2.0 cubic foot LG microwave look built in and it is perfect. Was easy to install and can not tell it from a custom unit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After more than two months from the first purchase and for the third time, I had people coming to my home to install a microwave oven and a trim kit, and I still don't have the new microwave or the trim kit! To say that I'm frustrated is an understatement.
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Rated 1 out of 5 stars
Not what they said it was
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy sold this on their open box sale. They said it was “Open-Box Excellent” which means the condition looks brand new with no physical flaws, scratches or scuffs. The product was damaged and scratched. Beware this will show up again in the open box sales.
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 2 out of 5 stars
Looks nice, hard to install
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Haven’t installed kit yet. It is more complicated than I thought it would be.
Thank you for your feedback, it is very important to us. I hate to hear you are having issues with the installation of your trim kit. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Rated 5 out of 5 stars
very nice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
is important to put the trim kit when you buy the micro and convection
We are sorry that you are having issues with your unit. I'd like to see if we can help. Please contact our Customer Support via direct message at Facebook and Twitter.^Venette