Customer Ratings & Reviews

Good job on the sale!!!!!!!!!!!!!!!!!!!!!!!!!!’nnn

I always get accidental protection plans on my equipment. Especially camera equipment. This package is perfect for those who want to invest in a nice camera but want to go out and face the danger without worrying about the loss of their camera.

Hopefully I don’t need to use this but it’s there if needed. Can’t really give it a solid review since I haven’t used it.

The cost is a little more then some other companies however I have Never had any problems with Bestbuys protection plans and they even keep the information for you and you can check on how much time you have left for your plan no need to find you receipt.

They have a great service whit geek squad and this is a big deal

I have always purchased the Best Buy protection plan over the years for high end electronics. I have had to use the plan twice in ten years and couldn't be happier with the results! Thank you Best Buy for standing by your products with your no hassle protection plan. I choose to shop here because of the results I have had in the past.

the service was amazing, definitely recommend to everyone

[Employee of bestbuy] I am a big supporter of Geek Squad coverage! Better to have it and not need it, than need it, and not have it!

I purchased this extended warranty for an expensive camera lens on the recommendation of a BB salesman I trusted. I'm so glad I did! When I accidentally broke the lens, the extended warranty covered a new lens replacement. The price of this warranty was worth it!

honestly the new rep that helped me was vcery very helpful showign me vids and all

Best protection plan for lens!! Well worth the money as My original lens was nearly a year old when it malfunctioned. No questions asked, after 3 times out for repair, they replace it. I would suggest, however, that after the 2nd tike out, same issue, it's most likely going to neee to be replaced...jus sayin'

wise to have the protection, though Best Buy sells it as being higher-value than it is. More steps and less easy than promised, but still helpful

Love the camera lens had a great time purchasing it from this location.

When making a big purchase I definitely suggest getting this protection. It's just another sure fire way to know your product is insured and you never have to worry about if something happens to your gear.

Great warranty for any purchase and it gives you the added piece of mind for extra protection. I’ve purchased several warranties and they’ve always fixed or replaced my electronics.

Have never had to use it but glad to know i have it.

John Tu (Yu-Hong Tu) was so thorough and great dealing with this tedious process of the warranties on my products. He followed through and was tenacious on getting the results.

I've had one problem when I dropped my camera and broke my lens. I took it in dropped it off, a week later it was replaced and returned to me at no charge and as promised. The best trouble-free transaction/coverage I have ever had.

I've never had any issues with protection plans. I've never used Geek Squad to set anything up because I do it all myself.

I will always purchase geek squad when given the option! Love the security and they are easy to work with