Customer Ratings & Reviews

I always get a Geek squad protection on my purchases. I have had to use them before on one of my purchases and did not have any problems with them accommodating me on the situation..

I have decided to give the overall experience of this purchase as it was by no means perfect. An overall solid purchase though. Its got the GPU, CPU, and decent enough RAM. There are more parts in the build that are closer to the lower end overall, but they are not the worst by any means. I'd say that if you are not informed of all things PC to look elsewhere as there are a few things such as settings that should be changed out of the box. Cooling is an issue as well so if you are not comfortable purchasing better parts to swap out such as the AIO, and additional cooling fans. If you're doing the basics like browsing, movies, schoolwork, music, etc. then you could consider it as I don't believe these would be demanding enough to give issues. It's decent overall and I am satisfied with my purchase.

Exceptional service! The agent was so kind, helpful, and understanding of my frustrations with the issues I was experiencing.

This insurance saved me hundreds of dollars. My computer screen broke and was replaced quickly for a small deductible. A must have.

Just recently bought a computer from them and so far its amazing. Great value for the price. Thanks IBUYPOWER!

Not happy with customer services. I got my package on time but the way it was package was unsatisfactory. Computer should have been wrapped. Without being properly packaged I suspect that the pieces needed where lost. Delivered in the rain I worried the Computer would be damaged. I finally got it set up after going out to get a new keyboard and mouse because the one it came with was missing the connection piece. This is beyond annoying and tiggering. Do your job!!!

Geek Squad is the best ever. I have had them for every purchase that I make. They always come through and do right by me as a consumer. They provide world class customer service.

You can never go wrong with extra protection. Had this coverage on another item in past and it payed off!

Best Buy protection gives peace of mind—easy claims, quick replacements, and great support when you need it.

Love this computer. It runs all.of my games smoothly with no issues on medium or higher graphics settings depending on the game.

Perfect computer, I loved it. You want a computer this is the one!

The team knows and cares for your IT needs, including drivers, patches, and OS configurations. They know how to troubleshoot and use their devices to help you. Five stars to them, as I work with elderly people who cannot handle the stress of setting up, configuring, and upgrading OS, storage, and recovery processes.

They have always been there for me no matter what timeframe or what they had to do. They always went above and beyond for me. I love those guys.

It comes with the wireless mouse and keyboard. The screen is a good size and windows 11 is fast. I miss having the cd rom to use some of the programs I own. It is running fine now. Time will tell.

Very useful, if something breaks that’s no fault of your online they fix it and replace it for ya. Just wish they had a 4 year plan.

I live by Geeksqad and what they offer. Iused them all through school.

Seems to be great got it for a birthday present and fits great in computer desk for room

cooooooooooooooooooooooool! that's a great The shape is perfect, and the mouse is also perfect, the only flaw is that the keyboard buttons are too hard

Very quiet and looks good. Works as expected. I like the magnetic door and fan screen

Geek squad service is great. I always buy the services because most of the things I get in Best Buy are electronics for my grandson or me. Have used their services twice and they solved my problems right away.