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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 407 reviews

Rating Filter

99%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 407 reviews
  • Rated 5 out of 5 stars

    Great service on camera lense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a photographer, her 1900 dollar camera lenses that she major uses would not focus. We took it to geek squad to have repaired, there was apparently a problem in it that they could not get the parts in a acceptable time frame for them so the replaced it with a new one. My wife was totally excited. We highly recommend the Geek Squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We love to hear about awesome scenarios like this. We're so glad to be able to help you in a time like that. If you have any questions or need anything else, please let us know!

  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, you never know when you are gonna need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wise to have the protection, though Best Buy sells it as being higher-value than it is. More steps and less easy than promised, but still helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job on the sale!!!!!!!!!!!!!!!!!!!!!!!!!!’nnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest assured they have my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing to have a team of professionals just a phone call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the peace of mind with geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality really happy i bought this amazing !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an essential and best pricing, always give the best advice and next steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy most of my electronics at Best Buy because I love the Geek Squad warranty. I've never had an issue with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great service whit geek squad and this is a big deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad provided all possible answers to my man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device greater service. I had seen reviews on YouTube about the product. Needed first hand information and I was provided just that by the geek squad. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 2-Year Accidental Geek Squad Protection for my gear. This service provides valuable peace of mind, covering accidental damage and technical issues that may arise. It's a wise investment to protect my devices and ensure they stay in top shape for the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lens was cheap and very good. Would buy again. Definitely enjoy how the pictures come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera and haven’t had any issues since getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera lens had a great time purchasing it from this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Without a doubt would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend any Best Buy protection plan for any product over $150 that you cannot afford to just pay for to replace. Best Buy just does a great job of fixing (if they can), replacing with a brand new if they can't fix, or if they don't carry the product any longer, they will refund you the purchase price (minus the protection plan of course) so you are free to purchase a new product of your choosing! It is really a great, hassle free protection plan that we have had to use several times and each time is was this simple. We continually purchase the protection plan every time on anything we are not ready to be able to walk back in and purchase if anything breaks.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always worth buying

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have full faith in geek squads ability to repair my damaged items or solve my issue. They are all so helpful and kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never fully predict what may happen to your gear especially when you have little ones at home, or the occasional slip from your hand. it's not that expensive and Best buys are pretty much everywhere so bringing it in for a swap isn't an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security for the items I need to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have protection wherever I am. I live on the road full time and don't have the ability to wait around at home for an RMA to show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must. Take care of your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of these devices, it is important to have protection. The protection comes at a great cost. You can never bet your newly purchased device and risk damage without adding the protection. Sense of security knowing that we are taken care of if anything were to happen.

    I would recommend this to a friend