Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3730 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,730 reviews
  • Rated 5 out of 5 stars

    Outstanding Custom PC Build Experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with the service I received from the Geek Squad team. From the moment I walked in, they were knowledgeable, professional, and clearly passionate about what they do. I asked for a custom PC build, and not only did they deliver exactly what I needed—they completed it within the 2–3 day window they promised. No delays, no excuses—just solid, efficient work. The build was flawless, and they kept me informed throughout the process. It’s rare to find a team that combines technical expertise with great customer service, but these guys nailed it. If you're looking for a reliable crew to handle your tech needs, Geek Squad is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for Beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a beginning PC for small games and mainly to finish classes. I've graduated recently and have begun to use it mainly for games. The graphics runs great for the games that I run. Eventually, storage will need to be upgraded, but that's with any PC you buy/build. You can find videos on how to upgrade online. I love it! It was easy to set up and came with plenty of instructions. It's also very pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, and good salsman in Rochester NY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Works Great, Only downfall my cats think rhag when i look at it they can watch, and paw at rhe acreen so ,it isnnot a toy, and sensitive to rheir paw, temptation...lol otherwise would highly reccomed, Great salmanship, excellent knowledgeable and courteous young man, in That section. I would shop here again alsoon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer master pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starting pc runs fortnite on 180-200 fps maybe more if you overclock. Performance it good on games but you might need to upgrade gpu. 4060 with 8gb is good but try getting a 12gb. Ram is good for games but make sure to upgrade your parts when needed. Overall this pc gets a 8/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Reason I Went to Best Buy to Buy My Pc's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thankfully have not had to invoke my 1 Year Accidental Geek Squad Protection's and I hope to keep it that way. But it is nice to know that should anything happen to my pc's that I would be take care of & everything would be covered. In comparison, it really isn't that much money for the quality & services you receive. I have had to use it in the past and I can only speak highly of it. It is the reason I decided to purchase my pc's through Best Buy & not another buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monster performance and zero issues so far. If there are any issues will update review. Packaged tight and safe and arrived in perfect condition. Essentially plug and play out of the box - came installed with Windows 11, no/little bloat, and all parts seemed in good order. I am not a hardware guru, but was able to confirm an Asus z790P motherboard, Asus TUF gfx , T force Vulcan ram. I snagged one of the new Alienware 32”/4K/OLED/240hz monitors to pair this with, and it’s been wild. all settings at max running smoothly in 4k with zero dips in every game, including cyberpunk. I can only speak for my own experience but if you are wanting to game in 4k, this should cover you no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved The Day!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the Rescue!!! Thank you, Geek Squad! When my desktop computer was dropped during an office move, I was unable to regain power and lost data/files. I was only one week from the expiration of my 2 year Geek Squad Protection Plan ending and frantically called Geek Squad for help. They went to work to resolve my issues immediately, asking me to bring the computer to the closest retail location for help. Within two hours, “The Squad” had diagnosed an unusual problem that would require a lengthy amount of time to repair. Understanding my immediate need for a computer for my job, which I do from home, I was given a new computer! Great experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They stand by their warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so grateful I had this protection for my TV. Once I got the right person on the line they trouble shot my problem right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal fixers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind that someone has your back is always worth it! The staff is always nice, quick, and professional every time I’m in store .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has got your Back !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have. No matter what happens to my tv/desktop set up , geek squad has my back ! No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me when I needed it. This is all I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so far just got it this morning hope it performs well but so far it’s been doing Great Amazing pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was stalling geek squad rescued me. Never go wrong.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warm and fuzzy.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safe knowing I got the protection. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always there when I need help and they’re always willing to go out of their way to help the consumer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ! Tech savvy! ....MySetUp...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and knowledgeable as well and most of all the cashier was fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it is normal but for my firt time in this 8ndustry of stream i like it look me up in TTV LeslieJoy99

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyber Power PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful gaming desktop! Smooth performance, great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I don't have to worry about my parts having an issue with Greek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plug and play, my first pc, the keyboard is okay, not mechanical but “mechanical feeling”

    I would recommend this to a friend
Sponsored