Customer Ratings & Reviews

The geek squad is dependable, efficient and professional.

My son's computer was running extremely slow. I then took it to Geek Squad, in order to determine what the problem was. It turns out, that there was about 9 different trojan viruses that somehow made their way ont his computer. Within 15 minutes, Geek Squad had removed the viruses, and got the computer running as good as new! I definitely recommend bringing poorly running electronics such as: laptops, desktops, smart phones, televisions, and all other electronics that are performing poorly, or not at all, directly to the technicians at Geek Squad. You will not be disappointed.

This protection was much cheaper than replacing the Kindle.

Always always get the protection plan its a must for our group of kids

Glad I purchased this as protection. Feel at ease knowing I have an extra added protection!

Excellent coverage dont forget to add it . It really works

The customer service is awesome they help u and go over and beyond for you

Okay, okay, I know we're told that service protection plans are a waste of money, and for the most part I agree, but when I bought a Surface laptop about three years ago I decided to purchase a three year contract to protect it. And wouldn't you know, about three months before the contract ran out the camera on my laptop died. Best Buy gave me a full refund for my computer (on a BB gift card) and it paid for a brand new, better Surface laptop (it was on sale!). So I took out a three year contract on the new one. Expensive? Yes. But I tell you, when I walked out of the store with a new Surface that was purchased with that refund, I breathed a huge sigh of relief (and I had a smile on my face!). I would buy a service contract for a small electronic device I bought for $30 - $50, but on the more expensive items (think computers and TVs) I would recommend them, just for the peace of mind.

Perfect Gift. Best Buy has an excellent selection of Tablets and accessories.

This was a perfect gift to add onto my tablet purchase. Great safety net.

Always good to have protection on your items if it breaks or messes up

Best services ever! To be honest, the reason I purchase all my electronics from BestBuy is because I love the service and Geek Squard is amazing.

They always helpful and give friendly care of customer service

This is a quality item. I love it. Thank you so much

Great battery life, even when reading every day. Only charge maybe once a month.

Best service ever. I enjoy the customer service and the communication process. Items always come back on time better than new.

Always worth it on portable devices money never feels wasted!

They did not give us any verification of this 2nd warranty

Have not tried it but they tell me its amazing tech support.

The guys from geek squad they’re pretty helpful. They help a lot with all my needs.