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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 4.0 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,086 reviews
  • Rated 5 out of 5 stars

    Just Makes Sense!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    protect not neglect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is protection offered in case you drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection, peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want to take my chances of having an accident with my equipment. Therefore, I better got protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to purchase, and will fix anything that may break. if not then will give you a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was very handy to have because when my gopro was damaged while skiing i had warranty protecting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saviors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought the geek squad protection service many times and it is worth it should a purchased product ever have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always buy this. Truly a great value!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for GoPros and recorders.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan and usually get it with any recorders and cameras - but especially GoPro Cameras. It's best for that. I also recommend getting the 4 year plan too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you not put the insurance on your Canon products? They are worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replaced my camera. I'll forever get this for my cameras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I am sure they will do great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the win! Always here in case of an accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having one. Great support by the team for their customers. Specially, in store service is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only action camera you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! Best picture action cam I’ve ever had! So many editing options in app, easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my camera broke, you need this trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it just incase, habe purchased plans thru Best But before and had no issues using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service was greeted and dealt with adequately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some type of insurance is always something worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to not stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind not worrying if my purchase breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get this on any electronic product, I updated the firmware on a GoPro Hero 4 Silver and it would not respond, I took the camera to Best Buy and with little questions, he told me to go get another one. I went and found out they did not sell the silver anymore, so I was able to get the Hero 5 Black. All I needed to do was to get another protection plan. Well that was a no brainer.

    I would recommend this to a friend