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Customer reviews

Rating 4.8 out of 5 stars with 197 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 174 reviews
  • Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for this since it came out and its been sold out everywhere. I was finally able to get my hands on the very last one my best buy had and i am super excited. The screen is amazing, the quality in the build is amazing. Its like im using my actually ps5 controller. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 PORTAL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 portal is a game changer. I can play away from home and I don't have to spend extra money on games for another system. Speaker system is very nice. I like the way the portal looks and feels. The quality of the screen is amazing. If you have a ps5 you should definitely buy one. Oh yeah the price is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAKES A SPECIAL NEEDS MOMS LIFE EASIER!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a special needs child and I buy all his controllers from here get the warranty and when he breaks it it literally takes me 5 min to walk in and exchange it! Made life so much more easier bc those meltdowns are not worth me losing my mind over and thanks to this easy warranty , that’s one less battle to fight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with protecting your investments! Purchased for Playstation portal just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a warranty for everything at best buy. They either fix or replace what you need when it's not working & they are always super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranty with bestbuy when i buy expensive items. The feeling of if something happensi can bring it to them to fix or replace is just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should be called The Professional Squad!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents install my new Sony Bravia. They quick, very professional and courteous. Thanks again Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy shipping, will be gifiting to my bf for christmas will keep posted on how everything functions then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE WHEN IT COMES TO PROTECTION PLANS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need a repair. I have always used Geek Squad protection. Plan to fix any hardware or software needs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yess get.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me so much comfort knowing it’s protected. Really recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me to purchased the correct protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, helped me to purchase my insurance for my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and a great purchase you never know what life throws at you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiantly worth the price because you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as it says it something happens it’s taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when you buy electronics, the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tastes great and less filling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen, so we got it. But nothing happened. But hey, it's still nice to have that peace of mind. Or even peach of mind, if you're hungry. Yum. Peach pie. Need to get some of that. Maybe now. The kind with the crumbled, buttery crust. Oooh, yeah. And ice cream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally i can be hit or miss on buying these but for $20 for a year and knowing i had a right shoulder issue on my previous 3DS that i tried to fix myself and it still got stuck decided to replace with the 2DS, figured for $20 i can’t go wrong but once it cost $40+ that’s already at least half the system price. And if there’s issues i can go to Best Buy vs mailing to Nintendo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True to description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this type of so called "insurance" on a lot of other items, and just when something does happen to damage the system, I bring that particular purchase in, within the time frame, and they swap it out for the exact same one or newer version. Can't go wrong with purchasing this coverage, you never know what may happen to your purchase, especially if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for your electronics, even if you think your real smart there are always problems you cant resolve, and having the peace of mind that this protection brings is great. I have used this service and its easy to take the device to the local store and they are usually very quick to resolve issues.

    I would recommend this to a friend