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Customer reviews

Rating 4.8 out of 5 stars with 662 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 662 reviews
  • Rated 5 out of 5 stars

    No questions asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own up my fair share of speakers, and each time geek squad takes back my old ones and gives me new ones no questions asked with this warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own up my fair share of speakers, and each time geek squad takes back my old ones and gives me new ones no questions asked with this warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thenguys did a great job delivering my appliances, keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good service if your speakers end up blowing out or giving out from wear n tear have this service so they can service you for little of nothing…..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad for as long as i know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had experience with Geek squad since I was in middle school when my parents purchased a pc for school use, with "Vista" and got rid of my win95 :( well.... Not the best service ever, last time i got service, since they did not have my stereo i seem to have gotten a pheaper looking stereo well its ok, I never got my woofer replaced, or amp checked.. well my insurace expired i believe... Its ok though. What can I expect? if back in the day they couldnt fix my pchave a nice day!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Awsome sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps you feeling good about knowing you can count on them if anything were to come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two 12 and the amp$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Also helpful around the house. They were able to help me install a few different things. Have a great team and What? Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say I’m happy there’s an option like this where for 4 years my system is cover I’m super happy not a fan of manufacturers warranty as they make it complicated to get service in some cases now I just deal with Best Buy straight up definitely recommend this….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good product, and sturdy too I would recommend it 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have in case anything goes wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth, every penny, took my computer in, and no questions asked they sent it off for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly customer service. Their Always knowing what their doing and how to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry, this is definitely worth the cost just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use this but I am definitely glad it’s available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the Protection plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so important to have piece of mind when you purchase the 4 year warranty protection. You never know if something could go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is better than no squad... everyone needs a helping hand every now and then.. these guys are always there waiting for your lack of knowledge. When you tube and google fixes have left you high and dry they will be waiting for your call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for the price!!!! Def recommend for anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and nice smooth design, I enjoy playing my favorite music in it , the installation was fast and placed in a very good ventilated area to keep it cool,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great love my new radio used all the time love music and several other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they swapped it all out fast and easy. didnt take long and they covered all costs

    I would recommend this to a friend