Customer Ratings & Reviews

The refrigerator works well. Just started having trouble with the bottom freezer. Called, spoke to an agent, came out quickly and was told what was wrong. Repair is coming. Thanks for quick response. Still love my fridge.

So glad I purchased this warranty. It was actually used soon after the purchase of a refrigerator which was defective, and froze all of our food.

Knowledgeable but can get expensive. Fast service.

as an owner of an old house, i do not have many choices and this fridge was perfect. I was able to get it in through the narrow hallway and place it in the kitchen. the fact that there are no handles, it helped with having a decent size fridge that does not take up a lot of space. as far as performance, it is an excellent fridge. the price is much higher than larger fridges, but with not many options, this was the best. Happy wife Happy life

The agents installed appliance with no issues, and they were fast and courteous

Although I haven’t had to use Geek Squad’s service yet, I’ve had a great experience so far. Purchasing the 3-year warranty for my Insignia 7 Cu. Ft. Upright Freezer was quick and hassle-free. Based on their strong reputation, I trust that if I ever need assistance, they’ll provide reliable and efficient support. For anyone wanting extra protection for their appliances, Geek Squad is a solid choice!

I fell in love from the first-time I saw it. Just so happen Beat buy had one on open box. Must have.

Geek Squad is amazing!!! They repair you broken items quickly and with respect. It' sad that items don't last anymore but at least they will help you

I'm finally getting around to a review after buying this last spring. I bought this for maximum easy storage for everything out of my garden and meat storage.there is plenty of extra room for prepackaged grocery store food even with the beef 1/4 and my vegetable.its so quiet you have to look and see if it's even running.its easy to keep organized and the 3 baskets are a boon for the things you tend to grab the most.i am exceptionally pleased with this freezer and the deal I got on it.why would I pay more for those name brand snob brands just for the name.insigna brand has been fabulous for me and the little bit of money it costs for the geek squad coverage I don't worry about anything going wrong.the geeks have given great service on everything I've bought at best buy so I'm confident this was a smart buy for the money.

I used to have a warranty and it worked out. Sad that you feel now a days you need the additional warranty.

Had to call on delivery day bc we saw we were charged for haul away which we cancelled but delivery people checked was done. Geek squad were very kind and efficient and will be crediting our card for the haul away fee. Alma was very kind

The guys delivered our freezer and we were able to track them plus they called to verify we were home. The only item that needed installation was the freezer handle and we did that ourselves.

I love everything about this refrigerator. My only one wish is that the ice cabinet for the ice maker were a little larger. If you fill up 3 or 4 cups full with ice, you're done, and have to wait till it makes more. However, the drawback to that would be losing the 3 small shelves that are right behind the ice maker. I can still empty the cabinet into the provided bin in the freezer drawer to accumulate ice and turn on ice plus to speed up the process. So, I'm glad they provided that as an option. If they didn't provide that, I would probably take a star away. I do recommend this fridge.

Always get geek squad support its always very helpful

I’ve been using the Wirepol refrigerator for a month now, and I’m really impressed with its performance. It cools quickly and has plenty of space . The sleek design fits perfectly in my kitchen, and the energy efficiency is a great bonus. Overall, a reliable and well-built appliance—highly recommended!

I am extremely pleased with my new refrigerator. The storage capacity is excellent and it fits perfectly with my needs. I love the interior layout, which allows me to organize food efficiently and easily accessible. Additionally, the modern and stylish design perfectly complements my kitchen. The refrigerator is quiet and energy-efficient, which is also a great advantage. Overall, I am very impressed with the quality and performance of this appliance. I would definitely recommend it to anyone looking for a reliable and high-quality refrigerator.

They were super help and learned some new things. I will definitely recommend

This was a good choice for me as I've used it and it more than paid off.

The store needs to do a better job in regard to the store warranty coverage. Had an issue with our fridge not being level. I called and was told that I needed to contact the manufacturer because the fridge was under warranty with them. The manufacturer sent out a repair man and he told me that it was the delivery men's responsibility to level the fridge and I should have called Best Buy. Be careful buying extended warranties from Best Buy because the coverage for the fridge overlapped with the first year of coverage from the manufacturer.

I bought this as an open box at Best Buy, and have had nothing but problems. The first one would overheat, etc. Whirlpool told me to unplug it. Exchanged for this one. This is the second one, but same model. It freezes all of my produce in the drawers no matter what I do. Waste of money. Although the staff tried hard to accommodate me when the first one had problems, their hands are tied from Best Buy. They can only do so much. I would never ever buy another open box or any appliance from Best Buy again. Off to shop for another fridge AGAIN. Hasn't even been a year.