Customer Ratings & Reviews

I have used the Geek Squad service many times for various things. I have always been satisfied with the professional service, knowledge and resolution of what I'm there for. I will always take advantage of the Geek Squad service.

We had some trouble with my dryer, and had no idea what it was. Turns out it was a piece of clothing stuck, but luckily we had bought the protection plan to help in case we ever needed it. Saves on calling others to service appliance.

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.

As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.

It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

Pressed into this purchase. Do not want. This is not a good deal

You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

Very nice and spacious five stars you got room for all your goodies

The crew was extremly helpful. I recieved prompt, courteous and useful service.

Awesome service to provide the customer at a very good value.

With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.

Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

Prompt, easy to talk to and help get things fixed . Thank you!

Would ever buy anything without a extra warranty great investment for piece of mind

The delivery/installation people were great. They hooked up the ice maker and levelled the refrigerator.

Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.