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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,563 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a mist qoth them. Always comes through and always going above and beyond to make sure you are taken care of. Completely satisifed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for New Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble with my dryer, and had no idea what it was. Turns out it was a piece of clothing stuck, but luckily we had bought the protection plan to help in case we ever needed it. Saves on calling others to service appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ingome service is so convenient. The technicians are thouroufh and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this warranty in case something happens with the freezer and we were to lose the food that is stored in there. Great value for what it covers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy delivery....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, bulky refrigerator was brought in effortlessly...They know their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you need quick service - You'll be glad you made this part of the service. A well needed addition to calm your mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t needed it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it so far so really nothing to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and installed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very professionals and they know what to do. They deserve 5 stars rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the extra security. Affordable price in my opinion. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection but have not needed to use it yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I havent had a product like this and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Bought protection for my Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought geek extended warranty because of problems other people have had with refrigerators. Price was on sale so I spent the extra on coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty. Haven’t used it but trust it will be there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow having your own tech team is the best. We consider it a great investment when purchasing electronics and appliances etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a product this expensive, you need some protection. But, haven't had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5cu freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 5cu freezer. The delivery men were very polite and professional. They put it where I wanted it and set itxup.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Linda. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

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