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Customer reviews

Rating 4.5 out of 5 stars with 4592 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,592 reviews
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always choose a five year extended warranty. Comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually always purchase protection plans for high cost items. The cost was not too expensive and made us feel better knowing we had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope I don't ever end up needing this but it is nice to have the coverage if we have a problem. They also say they cover up to $300 of lost content if the refrigerator goes out during the five year warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Safe For 5 Years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, which is key. Do wish I could extend it if I choose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired ice maker numerous times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and when they couldn't come out during the covid crisis they had another vender come out and hopefully i will get the reimbursement like they promised!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. They have been very helpful for what ever needed. They even came to the house and help set up our new TV & Surround sound system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not like a LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser is pathetically slow. Everything is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. I’ve never had a issue with having my appliances fixed. Best thing you can buy to not worry about them breaking and being a costly expense

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fringe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do far so good for eight months now. Only the water filter showed indication for change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must when you purchase appliances from Best Buy. we had to use this on our previous purchase and it paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent deliveryman to install my refrigerator and they did the job fast and were very professional thank you GS

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're really glad to hear this experience went well! We love hearing stories like this. If you have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will definitely give me piece of mind with my new fridge purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3yrs protection plan puts your mind at eases about your products when something goes wrong. You have that protection to fall back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was nice very cold would recommend thos tp anyone looking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast and easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case any happens to your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many weeks of incorrect item orders my order was finally completed. I think your delivery team was absolutely spectacular. They were professional and courteous. A true delight to work with. Thx!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was installed 10 mins no problems. In and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like your technicians, they are very knowledgeable, I wish you had a 5 year plan, 3 years is not enough

    I would recommend this to a friend
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