Customer Ratings & Reviews

Our refrigerator has operated without any issues since we purchased it in 10/2023.

Love my freezer / refrigerator and the warranty assures me that it will last

Love all of the options for this icemaker and water dispenser.

Great fridge, enough for a family of 4, the ice maker does not take up half the space as many do.

This item is good Since I bought it, I never got any problem, and then gave me any trouble

Just what I needed. Works perfectly in the space and I can even roll it out to clean behind it.

The chest freezer doesn’t need the geek squad. I don’t know what else I could say to finish this. This is the most I’ve written about one item. Hopefully, I’ve got enough words in dissatisfy you.

I love having Geek Squad protection. It is well worth the money.

5 year geek squad warranty is a great deal. It is much better than manufacturer

I really love the size it holds a lot of food, but not so large it cant be easily stored. I would have given it 5 stars but this is my second one as the first one lasted 1 year and 2 months. They had a close out deal and i did buy the extended warranty this time. First issue with any insignia purchased appliance.

I'll admit I should have shopped around a little more before settling on this refrigerator being as finicky as I am about refrigerator noise. 3 main things I really wanted: (1) Quiet or silent, this thing is noisy! (2) 3/4 sized for less space, that it is. (3) Stylish design, the high gloss black with stainless trim is very nice looking. This open-box seemed like a deal (( ended up spending a little more because I though a big brand name would mean quality )), but I feel like I really should have just gone with the other lesser known brands I was looking at where the reviews said the units were SILENT and you couldn't even tell they was running. In this day and age there's no reason a big brand like Whirlpool can't make a silent fridge, even at this lower price bracket with a list price just under $500. I have a mini GE and it's 95% silent. The only good thing about this unit is that it's pretty efficient so the compressor doesn't come on a whole lot, but when it does you can surely hear it running. I've lived in many apartments that had similar sized refrigerators and they were all silent. I have this unit sitting in an open space in a spare room, I imagine an enclosure might make it slightly quieter, but not much. I'm considering buying some fire proof noise foam panels to cover the back opening where the generator is exposed to try and dampen the hum and buzzing noise. Having it in my storage room is its only saving grace since I don't have to listen to it in my living room, otherwise I would have dealt with the hassle of returning this thing. I've been using it for a couple of weeks now and will just deal with it. PROS: - Stylish and modern looking, nice glossy black mirror finish with stainless trim. - Reversible doors. - Nice 3/4 size. - No frost freezer. - Fairly roomy for the size. CONS: - Noisy, has a slight buzz/hum when compressor is running, you can definitely hear it from a next door room. Annoying! - No light in freezer. - Fridge light automatically shuts off after a minute. How annoying, I often rummage through a fridge much longer, so I have to tap the switch to turn the light back on. - No temperature dial, it's controlled with three little snow icons. Just use a dial, they work. No independent control of freezer temperature, it's all balanced through the main control. Luckily at its max setting things are cold enough. At the lower default temperature the fridge main area isn't cool enough. So put it at max. - The main door doesn't stay open at full exposure, which you need to slide out the produce drawer. The door always tries to close on you. Annoying! - The produce drawer has no rails, so it just sits on the bottom. - The protective plastic film that covers the doors has to be removed, it's impossible to get it all off around the handles without using a cutting tool like a knife or Exacto blade. The left over bits of plastic look terrible.

It is always to be surprised by the stress free purchases and this was one of them.

This service is awesome and I recommend 100% buy this now you’re won’t regret it.

I love geek squad, especially for people like me who are not tech savvy they’re very patient and don’t treat you like you’re dumb, even though I am when it comes to technology

I purchased the Geek Squad 3-year warranty with my Insignia 7 Cu. Ft. Upright Freezer for peace of mind. While I haven’t had to use the service yet, it’s reassuring to know I’m covered for any potential issues. The process of adding the warranty was simple, and based on Best Buy’s reputation, I feel confident that Geek Squad will deliver excellent support if needed. It’s a great option for anyone looking to protect their investment!

Def recommend if your buying appliances. New and or used

Love the new fridge. It's gonna take a while to get used to as it replaced a built in sub zero all refrigetator. The bottles in the left side door rattle when the door closes. Ot looks great in my kitchen and the capacity is perfect. It's nice to have water at your fingertips. The ice maker is a nice feature. My sub zero was 29 years old and did not have any features. Just all refrigerator - no water or ice.

The Geek Squad people are always kind, knowledgeable and well with having the membership!

Knowledgeable but can get expensive. Fast service.

So glad I purchased this warranty. It was actually used soon after the purchase of a refrigerator which was defective, and froze all of our food.